Refund Policy
A legal disclaimer
Disclaimer:
The explanations and information provided on this page are intended as general, high-level guidance on how to write a Refund Policy. This content does not constitute legal advice and should not be used as a substitute for professional counsel. Since every business is different, Conquest Consulting cannot know the specific refund terms that best suit your services or customer relationships. For that reason, we strongly recommend consulting with a qualified attorney to help you create a Refund Policy that is clear, enforceable, and tailored to your business needs and legal obligations.
Refund Policy - the basics
A Refund Policy is a legally binding document that explains how refunds are handled between Conquest Consulting, LLC and its clients. It outlines the conditions under which a client may or may not receive a refund for services such as consulting packages, strategy sessions, or project-based work.
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While refund policies are especially common for businesses that sell physical products, service-based businesses like Conquest Consulting can also benefit from a clear and transparent policy. Not only does it set clear expectations for clients, but it also helps protect the business from misunderstandings and potential legal issues. In some places, refund policies may be required by law as part of consumer protection rules.
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By providing a written Refund Policy, Conquest Consulting ensures that clients understand the terms of engagement and the process for resolving refund-related concerns, if they arise.
What's included in the Refund Policy?
Generally speaking, a Refund Policy often covers key topics such as:
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The timeframe in which a client can request a refund (e.g., before services begin or within a certain number of days)
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Whether the refund will be full or partial, depending on how much work has already been completed
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The specific conditions under which a refund may be approved—such as service cancellation, documented failure to deliver, or mutual agreement to end the engagement early
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The non-refundable nature of deposits or payments made for scheduled sessions or completed phases of work
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And other important terms to set clear expectations and avoid misunderstandings
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For Conquest Consulting, these details help define a fair process that protects both the business and the client in service-related transactions.
For more Information:
This section provides important information about how Conquest Consulting handles refunds for our services. We believe in being transparent with our clients, so you always know what to expect before starting a project with us.
👉 Click here to download the PDF of our Refund Policy and review the full terms. If you have any questions, feel free to contact us at consulting@conquestconsults.com.